Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

Skip to content

Hicuity Health Expands Shared Service Offering with Covenant Health Collaboration

Partnership to Extend Acute Care Services by Leveraging Tele-ICU Shared Services Throughout the Health System’s Hospital Network

Hicuity Health, the nation’s leading provider of high-acuity telehealth services, has partnered with Covenant Health, a not-for-profit healthcare system providing comprehensive services throughout Tennessee, to form a strategic regional critical care telehealth collaboration. As an expansion of intensive care services, the two organizations will launch a tele-ICU initiative that features a full complement of technology-enabled critical care resources covering the health system’s member hospitals. The relationship also will include the establishment of a new tele-ICU operations center in Knoxville, Tennessee, and the opportunity for Covenant Health to extend tele-ICU care across the East Tennessee region. Covenant Health is the latest large hospital system to adopt Hicuity Health shared services to provide 24/7 tele-ICU care system-wide. The shared services model enables hospital systems to utilize the clinical resources of both organizations while drawing upon the support and experience of Hicuity Health’s technology, operational, and clinical teams.  Utilizing Hicuity Health’s tele-ICU services, including its proprietary HUB workflow management platform, hospital systems such as Covenant Health can offer critical care patients the highest standard of care, leveraging the system’s specialist staffing while relying on the benefits of Hicuity Health’s 15 years of tele-ICU experience. “We are pleased to partner with Hicuity Health to begin this exciting new tele-ICU initiative,” said Jim VanderSteeg, President and CEO of Covenant Health. “Our health system is committed to putting our patients first across all aspects of our delivery system. This is especially vital in our critical care areas, where patients facing complex medical conditions need the highest level of care. The partnership between Hicuity Health and our Covenant Health medical staff will enable our teams to collaborate seamlessly using state-of-the-art technology to provide excellent care for patients in our intensive care units across Covenant Health’s hospital network.” Instrumental in Covenant Health’s decision was Hicuity Health’s ability to establish a Knoxville clinical operations center, as well as the company’s HUB platform technology. This proprietary software platform enables customized, high-volume telehealth monitoring and workflow management across multiple locations. The HUB platform also will allow Covenant Health providers to seamlessly partner with clinical staff working in any of Hicuity Health’s nine care operations centers in the U.S. Click here to read the full press release.  

Recent Hicuity Health Highlights