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Hicuity Health Website Privacy Policy

The Hicuity Health website is intended for use by individuals acting on behalf of a business (e.g., hospital, health system), not those acting on behalf of themselves as consumers, patients, or members of a household.

This privacy policy applies to information collected online from users of this website. In this policy, you can learn what kind of information we or third parties working on our behalf collect, when and how we might use that information, how we protect the information, and the choices you have with respect to your personal information.  By using this website and by providing your personal information and other information through the website, you acknowledge your personal information will be processed pursuant to the terms in this Privacy Policy.  If you do not agree with the processes or practices in this Privacy Policy, please do not provide us with your personal information or otherwise interact with the website.

What personal information is collected and how is it used

We collect information in three ways: (1) directly from you; (2) from our Web server logs; and (3) through cookies. We use the information primarily to provide you with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you. We don’t share any of the information you provide with others, unless otherwise provided for in this Privacy Policy, or when we believe in good faith that the law requires it.

        1. User-supplied information. If you fill out the “Contact Us” form or any other registration form on this website, we will ask you to provide some personal information (such as name, e-mail address, facility, and phone number). We only require that you provide your name and an e-mail address on the “Contact Us” or other registration forms. Please do not submit any confidential, proprietary or sensitive personally identifiable information (for example, Social Security number, date of birth, driver’s license number, or credit card information or financial information) (collectively, “Sensitive Information”). If you submit any Sensitive Information, you do so at your own risk and we will not be liable to you or responsible for consequences of your submission of Sensitive Information to us. Information that you provide to us through the “Contact Us” or other registration forms will be used so that we may respond to your inquiry. We may also use information you provide to us to communicate with you in the future for marketing or sales purposes. If you do not wish to receive such communications, you may opt out/unsubscribe as described below.
        2. Web Server logs.Cookies. In order to offer and provide a customized and personal service, our website may use cookies and similar technologies to store and help track information about you. Cookies are simply small pieces of data that are sent to your browser from a Web server and stored on your computer’s hard drive. We use cookies to help remind us who you are and to help you navigate our website during your visit.
        3. Cookies can also tell us where you go on a website and allow us to save preferences for you so you won’t have to re-enter them each time you visit. The use of cookies is relatively standard. Most Internet browsers are initially set up to accept cookies, but you can use your browser to either notify you when you receive a cookie or to disable cookies. If you wish to disable cookies from this website, you can do so using your browser. You should understand that some features of this website may not function properly if you don’t accept cookies. By visiting this website, you consent to the use of cookies and similar technology in accordance with this Privacy Policy.

How is personal information protected?

We take certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use or disclosure. However, we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.

Who has access to the information?

We will not sell, rent, or lease mailing lists or other user data to others, and we will not make your personal information available to any unaffiliated third parties, except as follows:

        • To agents, website vendors, and/or contractors who may use it on our behalf or in connection with their relationship to us; and
        • As required by law, as a matter of public safety or policy, as needed in connection with the transfer of our business assets (for example, if we are acquired by another company or if we are liquidated during bankruptcy proceedings), or if we believe in good faith that sharing the data is necessary to protect our rights or property.

How can I correct my personal information and/or opt out of future communications?

Contact us via 866.394.6100; via email at or via the “Contact Us” page on our website at any time to do the following: see what data we have about you, if any; ask us to correct or amend any data we have about you; and/or opt out of future communications from us.


Occasionally, at our discretion, we may include links to third party information on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of those linked sites. We encourage you to be aware when you leave our website and to read the privacy statements of any other site.

What about Children’s Information Privacy?

We do not intend that any portion of our website will be accessed or used by children under the age of 16, and we prohibit such use. Our website is designed and intended for adults. By using our website, you represent that you are at least 18 years old and understand that you must be at least 18 years old.

If you are a parent or guardian of a child under the age of 18 and believe he or she has disclosed Sensitive Information to us, please contact us at  A parent or guardian of a child under the age of 18 may review and request deletion of such child’s sensitive Information as well as prohibit the use of that information.

Changes to our Privacy Policy

We may periodically make changes to our Privacy Policy without notice to you. Any changes will be posted to this Privacy Policy.

Questions about our Privacy Policy

If you have any questions or comments about our privacy practices or this Privacy Policy, please contact us by email at, by phone at 866.394.6100, or by direct mail at:  Compliance Officer, Hicuity Health, One City Place Drive, Suite 570, Saint Louis, MO  63141.

Effective Date: October 19, 2023