Hicuity Health launched the first external tele-ICU solution, revolutionizing patient care for hospitals’ and systems’ most critical patients. As we have evolved to now providing acute care in and out of the ICU we remain innovative leaders in telemedicine.
Get to know us
With more than 110 hospital partners and over 15 years of clinical service experience, Hicuity Health leads the field of acute care telemedicine.
How we work with Hospitals
Hicuity Health’s partnership with hospital systems is flexible and collaborative. We work with a diverse set of systems partners to develop individualized telemedicine programs and implementation plans to reflect their unique strategy.
How We Work With Systems
Hicuity Health is working diligently to support our partner hospitals fight COVID-19
Telemedicine is vast and complex. We know. We’ve specialized in telemedicine for a hospital’s most acute patients for over a decade – and we’re sharing that expertise with you.
Or, we can help you find exactly what you're looking for.
Introducing tele-ICU care in a hospital system typically requires more than simply allowing each hospital to independently develop its approach. We have experience in working with a range of hospital systems.
Systems choose their own levels and means of standardization across their hospitals. We offer client systems help in achieving their system goals, ranging from “standardized goals” (e.g., targeted results and levels of care) to “standardized approaches” (e.g., common workflows and reporting).
We realize that a one-size-fits-all solution doesn’t work. Above all, we closely collaborate at the system level and with the individual facility within the system to meet their needs and optimally complement their resources.
Many hospital ICUs simply don’t have useful reporting. Data are collected, but without a meaningful context, the trends and comparisons prove useless. We provide quarterly and ad-hoc reporting on clinical outcomes, financial impacts, and best practice achievement that helps measure the clinical impact, prove the value of tele-ICU and identify improvement opportunities.
Measuring success is critical to driving improvement and achieving optimal clinical outcomes. But measurement on its own is insufficient. We provide benchmarks using your own system hospitals, our entire network of 100+ hospitals, and APACHE (Acute Physiology and Chronic Health Evaluation) predictive data.
Every hospital system wrestles with specialist shortages and hiring intensivists to provide care in the ICU is getting more difficult, not easier. And if you achieve full staffing, how long until you embark on another lengthy search for an intensivist? Our ability to recruit intensivists in any of our care centers ensures that your system will always be supported with intensivist-led critical care.
Extend current staff resources
Insulate from short-term staffing volatility
Reduce burnout and increase retention
Comprehensive Care Services
Most hospital systems will choose our standard comprehensive care services model, where our team of critical care trained physicians, advanced practice providers, and nurses partner with bedside teams to care for ICU patients nationwide from our 9 care operations centers.
Systems that have significant critical care resources might choose a shared staffing model, in which their intensivists and the Hicuity Health team share staffing assignments for the tele-ICU, possibly including the development of a tele-ICU microcenter at a system location.
Systems that are interested in initiating their own tele-ICU service for their hospitals but don’t want the headache of developing and operating a tele-ICU platform can turn to Hicuity Health in a platform-only arrangement, in which we operate our platform on your behalf to support you intensivist staffing of your tele-ICU.